Taxonomy

Taxonomy is a hierarchical classification system for grouping things by parent-child @relationships (e.g., Project > Workflow > Task). It shapes how your organisation groups, labels and navigates information.

We use taxonomies to create order within your schema. They help apps understand categories such as product types, customer segments or workflow statuses. Taxonomies provide structure, while ontology provides meaning.

A good taxonomy reduces confusion, speeds up reasoning and improves reporting accuracy.

Taxonomies appear in:

• Segment definitions
• Product hierarchies
• Workflow status categories
• Support queue classifications

Taxonomy organises your information so your apps can navigate it clearly.