AI agent

An AI agent is software capable of taking autonomous action toward a goal using inputs and contextual cues. It acts without needing continuous human guidance, interpreting situations and selecting actions based on its design.

We use the term AI agent only in the common industry sense. Most AI companies describe their systems as agents, but these agents typically operate in silos — completing tasks without understanding the wider organisation. At Decidr, we call them agentic apps because they do much more than act autonomously. They understand your ontology, schema and goals, and orchestrate tasks across your entire business rather than working as isolated bots. They don’t just execute actions, they collaborate, coordinate and reason with the structure of your organisation.

This distinction isn’t cosmetic — it directly impacts how reliable and aligned your AI becomes. Agents operating in silos can produce fragmented or conflicting actions. Agentic apps act with shared meaning, giving you outcomes that reflect your priorities, constraints and strategy.

You’ll see the difference in real workflows, such as:

• A standalone agent sending an email vs a Decidr app evaluating business impact before acting.
• Basic automations running in isolation vs apps reasoning through constraints and tradeoffs.
• Bots acting alone vs agentic apps coordinating across your workflows and goals.

AI agents act. Decidr’s agentic apps understand, reason and act in a way that keeps your whole organisation aligned.