Horizontal

Horizontal refers to capabilities or workflows that span multiple teams, functions or domains rather than belonging to one vertical department. It represents organisation-wide intelligence.

We use horizontal structures when apps or workflows need to coordinate across areas like finance, operations, sales or support. Horizontal reasoning lets apps understand cross-functional impacts and collaborate effectively across your entire organisation.

Horizontals break down silos. Your business starts operating with interconnected intelligence rather than isolated departmental logic.

You’ll see horizontals in:

• Company-wide forecasting
• Cross-functional planning workflows
• Customer lifecycle modelling
• End-to-end workflow optimisation

Horizontal intelligence lets your organisation think like one system, not a collection of disconnected teams.