Decidr founder and CEO Paul Chan has been featured in Tech Startup Network’s Meet the Founder series, in a new interview with Ashley DiBiase exploring the rise of the agentic economy and the shift toward AI-native operating models.
In the Q&A, Paul reflects on his founder journey from Pureprofile to Decidr, explaining how decades of experience in behavioural data, decision support and organisational systems shaped Decidr’s vision.
A central theme of the interview is the idea that businesses are not short on software. They are drowning in disconnected tools, fragmented data and competing metrics. Paul argues that the next wave of AI will not simply help people work faster, but fundamentally change how businesses align goals, data and action.
“Agentic AI just means systems that can understand a goal, decide what to do next and take action, not just respond to prompts,” Paul says in the interview. “Instead of managing tools, you’re managing outcomes. Instead of asking software for help, you delegate intent.”
The interview also explores Decidr’s recent expansion into the U.S. market through its acquisition of Sugarwork. Paul describes the acquisition as an important step in bringing DecidrOS into real operating environments, giving the company deeper workflow intelligence, U.S. market presence and a faster path from platform capability to customer impact.
Looking ahead, Paul says Decidr’s goal is to become “invisible infrastructure”: the intelligence layer businesses rely on to reduce complexity, improve decisions and compound progress.
Read full interview, Meet the Founder: Paul Chan, here.
