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Sept 5, 2024

Redefining organisational roles in the AI era

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Decidr

Business

SMEs

AI

Generative AI

Democratising AI

Knowledge work

Organisational structures have always varied depending on their size, industry and geographic region. However, many companies, particularly bigger ones in Western contexts, have favoured a hierarchical approach, which has stuck with us from the Industrial Revolution to today.

These structures, often rigid and top down, are built to control workflows, distribute authority and ensure efficiency in a largely manual workforce.

But with AI increasingly integrated into how we work, it’s time to reconsider these blueprints and the evolving role of people within them.

Rethinking organisational hierarchies

For most of the 20th century, a hierarchical model has dominated: leaders at the top set strategy, while teams at the operational level execute those plans. This approach, rooted in military structures, made sense in a time when human judgement and oversight were the primary driver of success.

But the integration of AI into business processes is changing things, challenging the way decisions are made and work is distributed.

Rather than flattening these hierarchies altogether, AI has the potential to reshape them.

In a world where AI can process vast amounts of data, analyse trends and deliver actionable recommendations, the role of middle management is likely to evolve towards facilitating the flow of AI-driven insights, rather than strictly controlling decision making processes. This could lead to more fluid interactions across an organisation, empowering teams to make informed decisions more autonomously while still operating within a broader strategic framework.

The future of AI in organisational decision making

The true value of AI in an organisation isn’t about replacing human decision makers but enhancing their ability to make more informed choices and think quickly. AI can support strategic planning by analysing massive datasets, identifying patterns and delivering insights that would otherwise be invisible to the human eye.

Imagine an organisation where every decision, from the smallest operational adjustments to critical long term strategy, is informed in some way by AI. These AI systems don't just churn out data, they offer refined insights, projections and recommendations that are grounded in vast datasets and sophisticated algorithms.

This creates a continuous improvement cycle where decisions are constantly refined and optimised.

AI could enable faster market analysis, allowing businesses to pivot their strategies in real time based on customer behaviour, or help optimise supply chain operations by predicting disruptions before they occur.

Rather than replacing lawyers and compliance officers, AI will streamline tasks by automating routine document reviews, freeing human experts to focus on complex, higher value work.

In this way, AI enables organisations to cut through the inefficiencies, allowing teams to act quickly and decisively.

The new role of “data-driven” businesses

“Data-driven” will take on a new meaning in this context. Much of the thinking that was previously locked in the minds of a few decision makers will be digitised, allowing for more regular repetition, optimisation and improvement.

This means better decisions, faster responses to changes and a more agile organisation overall.

Decidr is at the forefront of this transformation, built to offer a platform that integrates AI micro roles into all levels of an organisation, making strategic thinking and decision making accessible to everyone, at every level.

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